Privacy Policy



The Only Way Is CrossFit is committed to a robust, transparent policy governing how data is collected, stored, and shared. We only use your data:

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  • To enhance your experience training with us
  • To fulfill obligations under your membership agreement
  • To provide information about products, service and/or special offers.
  • To manage any registered account(s) that you hold with us
  • To obtain opinions or comments about products and/or services.
  • We will protect your data like it is our own.
  • We won't send you any spam.
  • We won’t sell your data on.



WHY WE HAVE YOUR DATA?

We store your data because you are a member at The Only Way Is CrossFit or have showed an interest in joining in the past by creating a profile on our TeamUp website. The data is then used for the normal operations of the business.



WHAT DATA DO WE COLLECT?

We only collect data that is provided by you. This includes personal information and billing information required to facilitate the collection of scheduled payments for memberships and health data completed as part of your PAR-Q. This information is mandatory to setup an account with us and to progress to a membership.



WHAT DO WE DO WITH YOUR DATA?

We only keep the data to benefit you. Occasionally sending emails about updates, referrals, offers and surveys. You are able to access the data we store on you at any time by logging into your TeamUp account. You can also change your personal data here. Personal Data will only be used in ways that are in line with why it was originally provided. For example, we will not contact someone designated as your emergency contact for marketing purposes.



HOW WE STORE YOUR DATA?

We store your data on our TeamUp system. All data within TeamUp is stored on computers physically located within the United States. All data collected internationally will be transferred to, processed, and stored within the United States. TeamUp will maintain relevant certifications to ensure this transfer of data is compliant with local laws and regulations. TeamUp Sports complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from European Union and Switzerland to the United States, respectively. TeamUp have their own privacy policy which you can access on their website.



THIRD PARTIES

Where we engage third party contractors (e.g. coaches) to perform services for us, those third party contractors may be required to handle your personal information. Under these circumstances, they must safeguard this information and only use it for the purposes for which it was supplied, although we are not responsible for ensuring this. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.



COOKIES

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. The Only Way Is CrossFit uses cookies to help identify and track visitors, their usage and their website access preferences. If you do not wish to have cookies placed on your computer, please configure your browser to refuse cookies before using the website.



ACCESS TO PERSONAL INFORMATION

If your collected information changes, or if you no longer require our service, you may correct, update, and delete/deactivate it by emailing our customer support at accounts@theonlywayiscrossfit.com. We will respond to your request promptly.



UPDATES TO THIS POLICY

We reserve the right to change this Privacy Policy from time to time. We encourage you to periodically review this page for the latest information about how we handle personal information and ensure privacy.

The Only Way Is CrossFit is located ideally 1 minutes walk from Woodford Tube Station at 1-2 Bairny Wood Approach, Woodford, IG8 0HH.

In our facility we offer a broad training program that is suitable for any fitness level.

TOWIC
1-2 Bairny Wood Approach
Woodford, Essex
IG8 0HH

accounts@theonlywayiscrossfit.com
Tel: 0208 505 8281
Mobile: 0796 105 2371

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